MaineGeneral Obstetrics & Gynecology | Waterville, ME
OB-GYN • Waterville, ME
Ratings by platform
- MaineGeneral Official Website: Individual physician ratings on the MaineGeneral website range from 4.4 to 4.9 out of 5 stars (Varies by doctor (e.g., 263 ratings for Dr. Karen Bossie, 120 for Dr. Aimee Glidden))
- Birdeye: 2 out of 5 stars (4 reviews)
What patients say
Patients praise
- Highly rated, knowledgeable, and caring individual physicians
- Staff described as friendly, helpful, and personable in many instances
- Thorough explanations and patient-centered care approaches
- Effective follow-up communication from some care teams
- Patients feeling listened to and empowered in decision-making
Common complaints
- Long wait times for appointments and while in the waiting room
- Perceived lack of bedside manner or compassion in some providers
- Reports of feeling rushed during examinations
- Staff communication issues, including scheduling errors and alleged dismissiveness
- Specific complaints regarding painful or traumatic procedures and blood draws
- Dissatisfaction with patient advocacy and administrative policies
In patients' words
"Dr. Montgomery was incredible!! Made me feel seen, heard, respected, and cared for! Absolutely wonderful experience from check in to check out! Highly recommend!!"
— MaineGeneral Patient Reviews (Dr. Michelle Montgomery)"While most everything was great about my experience, I am incredibly disappointed by how late my appointment ran... My care felt rushed..."
— MaineGeneral Patient Reviews (Dr. Aimee Glidden)"Money hungry hospital. None of their practices treat patients good. Nobody advocates for patients."
— Birdeye (MaineGeneral Thayer Center for Health)"Dr. Glidden is also very rude to me every time I go in and belittling me and talking to me in a tone like I’m stupid."
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