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MaineHealth Pulmonary and Sleep Medicine - Biddeford

PulmonaryWaterville, ME

★★★★★4.5/5319 reviews across 2 platforms

Ratings by platform

  • U.S. News & World Report (Dr. Tarek Eid): 5/5 (based on 15 reviews) (15 reviews)
  • MaineGeneral (Kathryn Dubois): 4.5/5 (based on 304 ratings) (304 ratings, 55 comments)

What patients say

Patients praise

  • kind, knowledgeable, and helpful providers
  • professional and courteous staff in some locations
  • efficient and well-organized care processes
  • personalized treatment and thorough explanations

Common complaints

  • unresponsive office staff
  • issues with billing and paperwork coordination
  • perceived rude or condescending behavior from staff

In patients' words

"I've had a great experience here with every person I've encountered. Everyone is very kind, knowledgeable and helpful."

US Sleep Clinics (Biddeford)

"I have never been to a practice like this one! We will never leave! They are so caring! Coming here is like going to a family gathering!"

MaineGeneral (Waterville)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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