Elmwood Primary Care | Waterville, ME - MaineGeneral Health
Primary Care • Waterville, ME
Ratings by platform
- MaineGeneral Official Website: 4.7 out of 5 (Not explicitly stated total count)
- Birdeye: 3.4 out of 5 (83 reviews)
What patients say
Patients praise
- Highly appreciated by many patients for quality of care and listening skills
- Professional and polite staff reported by some patients
- Efficient and prompt appointment experiences
- Some providers praised for being personable and dedicated
Common complaints
- Reports of unprofessional or arrogant staff behavior
- Concerns regarding lack of empathy or bedside manner from some providers
- Complaints about rushing patients through appointments
- Perceived issues with medical communication or diagnostic accuracy
In patients' words
"I don't think you guys need to do anything to improve. I think you're doing an amazing job... You guys are doing amazing. I love your practice. Nothing but respect for you."
— MaineGeneral Patient Survey (April 2026)"I found Dr Nickl, uncompassionate or empathetic... I found him combative and hostile at me for asking questions..."
— Birdeye ReviewMore clinics in Waterville
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