MaineGeneral Radiology and Diagnostic Imaging | Waterville, ME
Medical Imaging (Radiology) • Waterville, ME
Ratings by platform
- Birdeye (Maine General Medical Center- Thayer Campus): 2.4/5 (38 reviews)
- Birdeye (MaineGeneral Diagnostic Imaging Department - general): 2.8/5 (8 reviews)
What patients say
Patients praise
- Accredited imaging facilities and expert staff
- Availability of advanced technology (e.g., 64-slice CT, MRI)
- Instances of efficient and knowledgeable service for routine procedures
- Generally high willingness to recommend the overall hospital system among some patient populations
Common complaints
- Long wait times for appointments and emergency services
- Reports of unprofessional or dismissive staff communication
- Concerns regarding patient advocacy and prioritization of profit over care
- Negative experiences with specific administrative processes and scheduling
In patients' words
"Are they “with us” during six-hour waits at the ER without being seen? Are they “with us” while patients are laying on stretchers in hallways because there are no beds?"
— Central Maine News"They are efficient, kind, and knowledgeable. Never had a bad one."
— Birdeye Review (Imaging Department)"Please try to find healthcare anywhere else but MaineGeneral... They are money hungry and patient care is not the top priority."
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