Infusion services - Northern Light Health
Infusion Clinic • Waterville, ME
Ratings by platform
- Vivian Health: 4.7 out of 5 stars (6 reviews) (6 reviews)
- CMS HCAHPS Survey: 4 out of 5 stars (204 surveys (2019 data))
What patients say
Patients praise
- Majority of patients (approx. 78%) reported they would definitely recommend the hospital based on historical survey data
- High scores in areas such as discharge information and cleanliness in federal patient experience surveys
Common complaints
- Concerns regarding communication and attentiveness of some individual providers at the affiliated hospital
- Past federal citations regarding patient safety policies and assessment procedures at Northern Light Inland Hospital
In patients' words
"I would give negative stars if I could...does not like to listen to patients. My experiences are so bad that I started having anxiety attacks days before my appointments."
— Healthgrades (Patient review of an affiliated provider)More clinics in Waterville
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