MaineGeneral Gastroenterology
Gastroenterology • Waterville, ME
Ratings by platform
- MaineGeneral Official Website: 4.7 out of 5 (153 ratings (for specific providers))
- Birdeye: 2.5 out of 5 (13 reviews)
What patients say
Patients praise
- Praise for specific providers (e.g., Emeline Suttie, Dr. Kheder) for being thorough, knowledgeable, and compassionate
- Appreciation for the professionalism and comfort during medical procedures
- Positive feedback on clear communication from providers
Common complaints
- Difficulty with scheduling appointments and long wait times
- Reports of dismissive or uncaring attitude from some medical staff
- Concerns regarding lack of follow-up care
- Frustration with administrative and receptionist staff professionalism
In patients' words
"My wife has had an awful experience here... They do not care. They just pawn her off onto the E.R. or tell her to follow up with her Pcp."
— LocalityBiz review"Emeline Suttie listens intently, is knowledgeable, and develops a plan of care accordingly. I never feel rushed through the visit and always leave feeling confident and well cared for."
— MaineGeneral official provider profile review"Dr. Kheder is fantastic and all other members of the staff that I interacted with were excellent."
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