Our Doctors
Dermatology • Waterville, ME
Ratings by platform
- MaineGeneral (John Hickey, MD): 4.7 out of 5 (77 ratings)
- WebMD (Jenna Martini, MD): 5.0 out of 5 (5 ratings)
- MaineGeneral (Jenny Pisculli, MD): 4.6 out of 5 (44 ratings)
- MaineGeneral (Tristan Reynolds, DO): 4.5 out of 5 (57 ratings)
- WebMD (James Douglas, DO): 4.0 out of 5 (12 ratings)
What patients say
Patients praise
- Doctors described as thorough, compassionate, and attentive
- Positive bedside manner and ability to listen to patients
- Effective diagnosis and resolution of health issues
- Supportive and friendly nursing/office staff
Common complaints
- Difficulty scheduling appointments or long wait times for appointments
- Billing issues and high office visit charges
- Frustration with administrative processes (e.g., reverting to paperwork)
- Patient reports of feeling uncompassionate or hostile interactions with specific providers
- Concerns regarding pain management and medication tapering protocols
In patients' words
"Maybe we were spoiled. It seems like Maine General has reached it's capacity of patients right now, and it takes weeks to see a doctor. In no way it's doctors' or medical staff's fault. It seems that it's just the facility's capacity issue."
— Patient review of Dr. Tristan Reynolds"I found Dr Nickl, uncompassionate or empathetic... I found him combative and hostile at me for asking questions..."
— Review for Elmwood Primary Care (Birdeye)"Dr. Douglas is the absolute best doctor I have EVER had, he saved my life! I wish I could give him 10 stars...that's how good my experience was."
— Review for Dr. James Douglas (WebMD)"Prior to Maine General taking over Wattle Pediatrics, we were using tablets for intake information and now it's reverted back to paperwork, which is extremely difficult..."
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