Cardiology Department | Waterville, ME | MaineGeneral
Cardiology • Waterville, ME
Ratings by platform
- Birdeye (MaineGeneral Medical Center - Thayer Campus): 2.4 stars (38 reviews)
- U.S. News & World Report (MaineGeneral Medical Center): 4 out of 5 stars (Hospital Patient Experience Score)
- Healthgrades/Vitals (individual cardiologists): 5.0 stars (Multiple ratings (provider-specific))
What patients say
Patients praise
- Individual cardiologists often receive high ratings from patients for attentiveness and clear explanations
- High percentage of patients willing to recommend the medical center overall
- Positive recognition for provider communication skills
Common complaints
- Reports of unprofessional behavior by staff in the emergency department
- Complaints regarding long wait times and poor time management
- Concerns about communication and responsiveness of administrative staff
In patients' words
"Nurse from the emergency room 'Kat' was highly unprofessional. When I inquired about a patient I was told they weren't there I was pretty much shut down and hung up on."
— Birdeye review"I've been waiting for over 7 hours with my gf who is in excruciating pain and looks like a ghost. And still no one has taken her in."
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