Watertown Regional Medical Center - General Surgery Clinic - WI
Surgery • Watertown, WI
Ratings by platform
- Watertown Regional Medical Center - General Surgery Clinic (provider pages via WatertownRegional/ProviderMatch): 4.8–4.9 out of 5 (example providers shown) (Ratings with review counts shown per provider (e.g., 16 ratings; 105 ratings; 73 ratings on the clinic page))
- Birdeye (hospital-level page): 4.2 star rating (776 reviews)
- Yelp (hospital-level page): Not stated in provided excerpt (only review text shown) (Not stated in provided excerpt)
What patients say
Patients praise
- Positive patient feedback about staff being polite/professional and speedy with compassionate nurses (hospital-level reviews)
- Good experiences described around communication, thoroughness, and making patients feel heard/comfortable with specific general surgery providers (e.g., Dr. Emily Stoddard)
- Recognition of customer satisfaction / review sentiment improvements (hospital’s general surgery service line included)
Common complaints
- A negative patient review on Yelp describes lack of customer service and a distressing experience (hospital-level)
In patients' words
"“Great staff! Polite while professional!”"
— Birdeye review snippet (Watertown Regional Medical Center)"“She explained the process and the follow up after the procedure.”"
— Doctor review snippet (Dr. Emily Stoddard, MD - General Surgery) on doctors.watertownregional.com"“My husband and I had a terrible and sad experience. Zero customer service.”"
— Yelp review snippet (Watertown Regional Medical Center)More clinics in Watertown
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