Lung Health & Respiratory Care | Watertown, WI
Pulmonology • Watertown, WI
Ratings by platform
- WebMD (Dr. Paul Lisi, Watertown, WI): 4.5/5 (14 ratings)
- WebMD (Dr. Russell Novak, Neenah, WI): 4.5/5 (28 ratings)
- WebMD (Dr. Robert Nonn, Appleton, WI): 5.0/5 (56 ratings (26 reviews))
- Healthgrades (Dr. Peter Mariani, Kenosha, WI): 5.0/5 (7 reviews)
- Healthgrades (Dr. Hazen Jay Tuck Jr, Janesville, WI): 5.0/5 (35 ratings (34 with written review))
What patients say
Patients praise
- Good patient-reported communication/explanations (explained conditions/treatments, answered questions).
- Courteous staff mentioned in patient feedback.
- Strong care experiences praised for thoroughness and being kind/warm (example reviews on Healthgrades/WebMD profiles).
Common complaints
- Some reviews indicate administrative/process issues (e.g., follow-up delays, prescription refill problems, slow nurse callback) at a pulmonary medicine office.
- Complaints of billing/upselling and high costs for sleep apnea-related services (from a localitybiz review).
- Some patient feedback notes 'needs improvement' items such as follow-up/process elements.
- Wait time expectations were called out as needing improvement (Healthgrades review).
In patients' words
"“Explained conditions and treatments … Answered my questions … Staff was courteous.”"
— WebMD Care profile for Dr. Paul Lisi (Watertown, WI)"“Waited over a week to get a call back from a nurse regarding a prescription refill… my pharmacy is tired of me as they have faxed a request numerous times.”"
— Localitybiz review for Madison Medical Pulmonary Medicine (Milwaukee, WI)"“Do not go here for sleep apnea… With insurance my 15 min appointment cost almost $600… home sleep study… another $800.”"
— Localitybiz review for Aurora Saint Lukes Pulmonry/slp Cl (Milwaukee, WI)"“The wait time and lack of setting up your expectations of the amount of wait time needs to be improved.”"
— Healthgrades reviews for Dr. Hazen Jay Tuck Jr (Janesville, WI)More clinics in Watertown
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