Find Psychiatrists In Watertown, Massachusetts - LifeStance Health
Psychiatry • Watertown, MA
Ratings by platform
- Birdeye: 4.7/5 stars (Philip Simkowitz) (23 reviews)
- Birdeye (Boston location): 3.9/5 stars (22 reviews)
- Birdeye (Newton location): 3.8/5 stars (28 reviews)
What patients say
Patients praise
- Many patients report positive experiences with individual clinicians, citing them as caring and thorough
- Some patients appreciate the ease of telemedicine and access to specialized care
- Effective medication management mentioned by some long-term patients
Common complaints
- Difficulties with administrative tasks such as scheduling and reaching human staff
- Issues with billing, including unexpected charges and difficulties obtaining refunds
- Complaints regarding lack of continuity of care or frequent changes in providers
- Concerns about clinic responsiveness and communication, especially during emergencies
In patients' words
"Dr. Rowe is an amazing psychiatrist and such a kind doctor. I have a very lengthy, very complicated history of mental illness and treatments and it's hard to find a provider that isn't overwhelmed by that. I feel like he really understands me and listens to my feedback."
— LifeStance Health Website (Daniel Rowe, MD)"The clinical services are terrible. Instructions, notes, histories are not valued. Clinicians dont show up to appointments then go on leave gaps and continuity of care. Stand in clinicians have their own rules that long standing patients are not aware of. Scheduling is not honored."
— Birdeye Review"While the clinicians have been good - the entire front office staff is more than difficult. You cannot reach a human. The phone trees are impossible. They make billing mistakes and will not return calls."
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