UConn Health Community Network Medical Group
Primary Care • Watertown, CT
Ratings by platform
- TrustReviewers.com (for the general UConn Health doctor category): 3.3/5 (184 reviews)
What patients say
Patients praise
- Recognition as Patient-Centered Medical Homes (NCQA), indicating commitment to continuous quality improvement and patient-centered care
- Recipient of Healthgrades 2025 Outstanding Patient Experience Award, ranking among top 10% of hospitals nationwide
Common complaints
- Frustration regarding insurance coverage disputes (specifically Aetna) leading to appointment cancellations or concerns about out-of-network costs
- Negative experiences with administrative processes, specifically billing department interactions
- Reports of long wait times or feelings of being forgotten during visits
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