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Primary Care | Watertown, WI

Primary CareWatertown, WI

★★★★★4.7/5402 reviews across 4 platforms

Ratings by platform

  • Watertown Regional Medical Center (Dr. Arjun Patel): 4.8/5 (170)
  • Watertown Regional Medical Center (Casey Brown, APNP): 4.7/5 (216)
  • Healthgrades (Dr. Michael Grajewski): 4.4/5 (10)
  • Healthgrades (Dr. Robert Legrow): 4.3/5 (6)

What patients say

Patients praise

  • Providers are described as good listeners and patient
  • Staff members are noted for being compassionate and respectful
  • High likelihood of recommending specific providers to others
  • Effective and quick resolution of health concerns for some patients
  • Positive bedside manner and clear communication of medical information

Common complaints

  • Difficulties scheduling in-person visits during certain periods
  • Perceived issues with office policies regarding appointment types
  • Instances of misdiagnosis linked to lack of in-person assessment

In patients' words

"He is easy to talk to, shows interest in what I have to say, and was sensitive to any anxiety I felt going through the results of tests. I did not feel rushed and left his office feeling valued as a person."

Dr. Arjun Patel review

"I haven't felt so comfortable and felt so much understanding as I do with her at my appointments. She has never made me feel rushed or feel I asked a bad question!"

Casey Brown review

"The office rules make it impossible to see doctor... I have been trying to see the doctor for over 6 weeks and all they will offer me is a televisit."

Dr. Robert Legrow review

"Dr. Grajewski is a great listener and had a great deal of patience with me as I explained my issues. He came up with a quick plan of attack and I had my main issue resolved in no time."

Dr. Michael Grajewski review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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