Watertown Physical Therapy | KBPT
Physical Therapy • Watertown, MA
Ratings by platform
- Yelp: 3.5 out of 5 stars (28 reviews (aggregate))
What patients say
Patients praise
- Highly knowledgeable and experienced lead therapist (Josh Bachand)
- Effective recovery and injury rehabilitation results reported by many patients
- Friendly and helpful support staff
- Professional and holistic approach to treatment evaluations
Common complaints
- Concerns regarding appointment scheduling and lack of 1:1 sessions
- Reports of long wait times to see a therapist
- Criticism of the open-floor plan lack of privacy
- Some negative interactions with specific staff members or therapists reported by individual patients
In patients' words
"The guy who runs KBPT at the Watertown site is Josh Bachand, and he’s everything you could want in a physical therapist: experienced, knowledgeable, smart, confident, and good-natured."
— Unilocal Review"Now that I go to a different physical therapy company, I can see how awful Kennedy Brothers in Watertown was. First, their patient treatment model is terrible. You spend just a few minutes with the therapist; the rest of the time, you are doing exercises under the supervision of staffers."
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