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Primary Care | Watertown, WI

PediatricsWatertown, WI

★★★★★4.7/5428 reviews across 4 platforms

Ratings by platform

  • Watertown Regional Medical Center (Casey Brown, APNP): 4.7 out of 5 (216 ratings)
  • Watertown Regional Medical Center (Dr. Arjun Patel, MD): 4.8 out of 5 (206 ratings)
  • Healthgrades (Dr. Michael Grajewski, MD): 4.4 out of 5 (Based on multiple patient testimonials)
  • Healthgrades (Dr. Robert Legrow, MD): 4.3 out of 5 (6 ratings)

What patients say

Patients praise

  • Thorough, attentive listening and strong bedside manner
  • Staff friendliness and empathy toward patients
  • Comprehensive explanations of conditions and treatment plans
  • Effective, timely follow-up and patient support

Common complaints

  • Difficulty scheduling appointments and being limited to televisits
  • Perceived lack of attentiveness, rushing through appointments, or failing to listen to patients
  • Medication-focused care that feels dismissive of patient concerns

In patients' words

"She has never made me feel rushed or feel I asked a bad question! Im so very happy I found this nice lady!! Thank you!!"

Patient review for Casey Brown, APNP

"He listens to my concerns, and gives me the time that I need.I belive that he is a great asset to the clinic."

Patient review for Dr. Arjun Patel, MD

"The office rules make it impossible to see doctor... I have been trying to see the doctor for over 6 weeks and all they will offer me is a televisit."

Patient complaint regarding Dr. Robert Legrow, MD

"All he wants to do is give you medication and get rid of you. He has one foot out the door basically when he comes in the room."

Patient complaint regarding Dr. Bruce J. Cochrane, MD

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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