Watertown Regional Medical Center
Neurology • Watertown, WI
Ratings by platform
- Birdeye/Google: 4.2 out of 5 stars (776 reviews) (776)
- Facebook: 92% recommend (556 reviews)
- Solv (Urgent Care): 1.0 out of 5 stars (2 reviews)
- US News Health: 3 out of 5 stars (N/A)
What patients say
Patients praise
- positive feedback regarding staff politeness and professionalism
- reports of speedy service in certain departments
- appreciation for specific compassionate nurses and doctors
- high recommendation rates on certain social media platforms
Common complaints
- reports of poor customer service and communication
- concerns regarding physician or staff bedside manner and professionalism
- complaints about long wait times for appointments or lack of availability
- difficulties with prescription refills and scheduling communication
In patients' words
"Always speedy service with compassionate nurses. I've never had a bad experience with any areas of this hospital."
— Birdeye (user review)"By far the most unprofessional, worst bedside manner, arrogant, unskilled staff member we’ve ever had the misfortune of having to deal with."
— Solv (Urgent Care user review)"My husband and I had a terrible and sad experience. Zero customer service."
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