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Mental Health Care & Therapy in Watertown, MA | Telehealth Options

Mental Health & Behavioral HealthWatertown, MA

★★☆☆☆2.4/55 reviews across 2 platforms

Ratings by platform

  • Healthgrades: 5.0 out of 5 stars (1 review each for specific providers)
  • Healthgrades: 1.8 out of 5 stars (4 ratings)
  • Thriveworks Counseling & Psychiatry Watertown: Not explicitly provided as an average, but 5 total reviews mentioned (5 reviews)

What patients say

Patients praise

  • patients reporting feeling understood and validated by therapists
  • positive experiences with medication adjustments and quick, kind support
  • convenient access to both in-person and telehealth options
  • some providers highly rated for their ability to help clients find themselves again or cope with significant life events

Common complaints

  • reports of unprofessional behavior such as swearing or aggressive conduct
  • concerns about poor medication management and lack of diligence in monitoring lab work
  • long wait times mentioned by some patients
  • mixed experiences with therapy outcomes and provider communication styles

In patients' words

"When provided list of my medications went off on a rant about how they aren't working... swore many times throughout the intake meeting. ... came off quite aggressive and abrasive."

Thriveworks Counseling & Psychiatry Watertown review

"Marissa Ross was not only patient but also extremely kind with me. She listened to my worries and helped establish a connection that I feel comfortable returning to."

Thriveworks Counseling & Psychiatry Watertown review

"needs to retire. worst psychiatrist i've had... he would literally put up a fight with me about this no matter how clear and assertive I was about the necessity of it all."

Dr. Alan Fisch review on Healthgrades

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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