Sanford Watertown Clinic in Watertown, SD
Internal Medicine • Watertown, SD
Ratings by platform
- Birdeye: 3.1 out of 5 stars (based on 40 reviews) (40 reviews)
- Owldali: 3.3 out of 5 stars (based on 34 ratings) (34 ratings)
- Facebook: 72% recommend (14 reviews)
What patients say
Patients praise
- Compassionate, attentive, and kind care provided by specific doctors (e.g., Dr. Ellen Hopper, Dr. Pengilly)
- Professionalism and friendliness of some staff members, including lab, x-ray, and reception personnel
- Efficient and thorough medical care provided by preferred providers
Common complaints
- Frustration with scheduling, phone communication, and being put on hold repeatedly
- Reports of rude, dismissive, or uncaring behavior from some nursing and support staff
- Patient concerns being ignored, dismissed, or misdiagnosed
- Inefficient administrative processes, including errors with prescriptions and notes
In patients' words
"I absolutely LOVED my doctor (Dr. Ellen Hopper). She is kind, she listens to everything you say, she remembers her patients, and when theres an issue she tries everything to find an answer. Her nurses are phenomenal as well. One of the biggest complaints I have is that EVERY time I call to schedule an appointment, I try to explain to the scheduler whats going on and she interrupts me and puts me on hold."
— Plastic Surgery Near You (User Review)"Having been rushed through primary care appointments and my healthcare symptoms/concerns being consistently dismissed. Very frustrated and disappointed in the level of care provided, lack of communication, and compassion."
— Birdeye (User Review)More clinics in Watertown
Find doctors practicing Internal Medicine in Watertown, SD
Patients praise: Physicians generally praised for professionalism, thoroughness, and attentiveness · High patient satisfaction ratings for specific providers like Dr. Eddie Dickes and Dr. Kristen Pickrel.
Watertown Access Center - Trinity Health Of New England
Patients praise: Attentive and compassionate care · Highly recommended by patients.
Primary Care | Prairie Lakes Healthcare System
Patients praise: High patient willingness to recommend hospital services (87% reported) · Appreciation for compassionate and attentive care from individual doctors and nursing staff.
Physical Therapy
Patients praise: knowledgeable, professional, and friendly staff · personalized treatment plans tailored to individual needs.
Orthopedics - Samaritan Health
Patients praise: High patient satisfaction ratings for individual orthopedic surgeons · Successful outcomes for procedures such as knee replacements.
Watertown MA Therapists - Professional Physical Therapy Clinic
Patients praise: knowledgeable and patient therapists · effective and efficient treatment plans.
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