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Primary Care | Prairie Lakes Healthcare System

Internal MedicineWatertown, SD

★★★☆☆3.0/591 reviews across 1 platforms

Ratings by platform

  • US News Health: 87% (willingness to recommend) (Not explicitly stated total count for hospital overall)
  • US News Health / Provider Profiles: 3/5 to 5/5 (varies by provider) (Multiple reviews per provider (e.g., 91 reviews for one provider))

What patients say

Patients praise

  • High patient willingness to recommend hospital services (87% reported)
  • Appreciation for compassionate and attentive care from individual doctors and nursing staff
  • Welcoming and clean facility environment
  • Strong positive experiences noted in maternity/obstetric care by some patients

Common complaints

  • Concerns regarding Emergency Room (ER) responsiveness and triage accuracy
  • Issues with hospital staff professionalism in non-medical departments (e.g., food service)
  • Complaints about communication failures between staff and patients/families
  • Instances of perceived negligence or errors in patient procedures

In patients' words

"I have had 14 babies here and wonderful experience. Lovely nurses and doctors. But I don't hear any good about the ER."

LocalityBiz Review

"I just recently started going to Dr. Shah and I am very impressed with how she explains things and treats me as a person."

Healthgrades Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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