Northeast Medical Group Walk-In Care - Niantic
Urgent Care • Waterford, CT
Ratings by platform
- Birdeye (Niantic Walk-In Care): 2.8 star rating (out of 5) (26 reviews)
- BestProsInTown (Niantic Walk-In Care): 2.8/5 (Google rating shown) (24 reviews)
- Birdeye (New London Walk-In Care): 2.3 star rating (out of 5) (27 reviews)
What patients say
Patients praise
- Some reviewers report exemplary service and professionalism (from Birdeye reviews for a nearby Northeast Medical Group walk-in location).
Common complaints
- Overall low star ratings for the Niantic Walk-In Care location (around 2.8/5).
- Reviews describe unprofessional handling and missed/failed communications (example text from Birdeye reviews for the New London walk-in).
- Reviews mention appointment cancellations/changes and difficulty getting phone callbacks (example text from Birdeye reviews for the New London walk-in).
In patients' words
"“Walk-in is CLOSED!!”"
— Birdeye review snippets for Northeast Medical Group Walk-In Care - New London"“I’ve always received exemplary service from everyone who came in contact with me.”"
— Birdeye review snippets for Northeast Medical Group Walk-In Care - New London"“Seems to be an unprofessional operation at this place.”"
— Birdeye review snippets for Northeast Medical Group Walk-In Care - New LondonMore clinics in Waterford
Urgent Care in New London, CT | Hartford Healthcare
Patients praise: professional, kind, and caring staff · quick service for some patients.
Hartford HealthCare HealthCenter - Waterford
Patients praise: Consistently high physician ratings (often 4.7 to 5.0) based on patient surveys · Wide range of available medical specialists and primary care services.
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