UPMC Children's Express Care
Urgent Care • Washington, PA
Ratings by platform
- UPMC Provider/ProviderMatch website: 4.9/5 (174 reviews)
What patients say
Patients praise
- convenient weekend and evening hours
- prompt service when using the online appointment/spot-saving system
- kind and professional staff members
- compassionate and knowledgeable care in positive experiences
Common complaints
- cleanliness concerns in exam rooms
- perceived lack of responsiveness to patient/parent concerns by medical staff
- instances of staff being dismissive or unprofessional
- dissatisfaction with diagnostic approach and lack of testing for certain illnesses
In patients' words
"Always prompt service when reserving a time slot. Staff are kind and professional. The providers are compassionate and knowledgeable. Additionally, they always listen to my concerns as a parent. I'm thankful we have this location for when our local pediatrician is closed. I appreciate the weekend hours."
— LocalityBiz reviews for UPMC Children’s Express Care at Washington Hospital"I was there with my 3 grandkids and let me tell you that it was so filthy in the room that we were put in... the staff was no where to be found. As we were waiting for results from an x-ray, 45 min later, I asked a nurse if they were in, she immediately said no, as if I was bothering her for asking..."
— LocalityBiz reviews for UPMC Children’s Express Care at Washington HospitalMore clinics in Washington
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