MedStar Health: Urgent Care in Capitol Hill
Urgent Care • Washington, DC
Ratings by platform
- Birdeye: 4.2/5 stars (3,489 reviews)
- Yelp/Apple Maps: 2.8/5 stars (225 reviews)
What patients say
Patients praise
- Quality of medical care provided by doctors and nurses
- Convenience of location and availability of on-site laboratory services
- Professionalism of the front desk and medical staff in many instances
- Helpful online check-in system for planning visits
Common complaints
- Long wait times even with online appointments
- Concerns regarding perceived staff inefficiency or limited staffing levels
- Frustration with scheduling and communication processes
In patients' words
"Was here for over 3.5 hours. The staff were nice but they only had one doctor scheduled. How is that possible? Prepare to wait if you come here."
— Yelp Review"Idk the point of making an appointment. Still going to be waiting for hours. Terrible"
— Apple Maps/Yelp Review"As always, very happy with every step of the process here! 5-star service all around. It is easy to check-in online. The front desk service was superb."
— MedStar Health Official Site (Patient Testimonial)More clinics in Washington
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