General Surgery Outpatient Office - UPMC Washington
Surgery • Washington, PA
Ratings by platform
- US News & World Report (UPMC Washington Hospital): 4 out of 5 (Patient Experience Score)
- UPMC Provider Search: 4.8/5 to 4.9/5 (Provider ratings) (Varied per provider (e.g., 81, 63, 173 ratings))
What patients say
Patients praise
- high patient recommendation rates for the hospital overall
- praise for clinical skill and compassion of specific surgeons and doctors
- positive feedback on the efficiency of pre-op procedures and surgical staff helpfulness
- recognition for clean facilities and overall positive surgical experiences for many patients
Common complaints
- reports of poor responsiveness from nursing staff during overnight stays
- billing and insurance issues including unexpected or inaccurate charges
- complaints regarding collections practices and administrative errors
- instances of perceived lack of care or attention to patient needs during hospital visits
In patients' words
"I have had 3 surgeries at Washington Hospital and each time I had a positive experience. Pre-op was extremely efficient and nurses and surgical staff were cheerful and helpful."
— LocalityBiz Review"I absolutely loved the surgeon... Most of the staff & nurses were fantastic! The nurse i had at night was just horrible!! I was crying because I was in So much pain! I ask her for my pain meds... I had to wait almost an hour for her to come back!!"
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