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Internal Medicine in Washington, PA - Find a UPMC Provider

Internal Medicine • Washington, PA

★★★★★4.8/5211 reviews across 4 platforms

Ratings by platform

  • Healthgrades (Dr. Jennifer Totten): 3.7/5 stars (18 reviews)
  • UPMC Provider site (Katherine Ann Dart, PA-C): 5.0/5 stars (60 reviews)
  • UPMC Provider site (Amelia Rebecca Kline Heck, MD): 4.9/5 stars (65 reviews)
  • UPMC Provider site (Katie Harris, PA-C): 4.9/5 stars (68 reviews)

What patients say

Patients praise

  • Some patients report excellent care from specific providers
  • Helpful and friendly staff experiences for some patients
  • Convenient access to patient portals for health info and scheduling

Common complaints

  • Billing concerns and unexpected out-of-pocket costs
  • Long wait times for appointments and during visits
  • Reports of rude or unhelpful staff interactions
  • Difficulties in scheduling appointments
  • Communication issues regarding test results

In patients' words

"When I had to reschedule because I was sick the closest appointment was 7 months away! And yet they say she is accepting new patients? She doesn't have time for the patients she does have."

— Healthgrades Review

"I was surprised to see that I had been billed for a problem visit instead of the new patient physical that I was there for. This resulted in unexpected out of pocket costs."

— LocalityBiz Review

"The nurse i had at night was just horrible!! I was crying because I was in So much pain! I ask her for my pain meds an she said (in a shitty) yeah, I'll be back! Well I had to wait almost an hour for her to come back!!"

— LocalityBiz Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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