Washington Health
Hospice & Palliative Medicine • Washington, PA
What patients say
Patients praise
- High levels of compassion, kindness, and spiritual/emotional support from bedside staff
- Appreciation for the peaceful and comforting nature of specialized care facilities
- Positive impact of rural palliative care initiatives improving access through telehealth and team coordination
- Effective guidance and assistance with end-of-life planning for families
Common complaints
- Slow or inconsistent intake and onboarding processes
- Challenges with communication and feeling "out of the loop"
- Inadequate or inconsistent symptom and pain management
- Service cuts or reduction in program availability by major providers
- Administrative and billing issues, such as difficulties with collections and insurance filings
In patients' words
"They would not recommend Hospice of the Northwest, describing poor coordination as ‘the left arm didn’t know what the right arm was doing.’"
— Reviewer on Seniors.fyi"The cottage is a very peaceful place to have your loved ones go when it is that time. The staff are wonderful and truly care about the patients and their families."
— Reviewer on BirdeyeMore clinics in Washington
Physician Category: Palliative Medicine
Patients praise: Compassionate and caring approach · Thorough explanation of diagnoses and conditions.
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