Outpatient Care - GW Medical Faculty Associates
End-Stage Renal Disease (ESRD) Treatment • Washington, DC
Ratings by platform
- Yelp and various local review platforms: 3 out of 5 stars (example cited) (Limited number of reviews publicly aggregated (e.g., ~11 on Yelp))
What patients say
Patients praise
- Highly skilled, professional, and knowledgeable physicians
- Thorough and patient-centered care from certain medical staff members
- Strong historical relationships with long-term patients in specific departments
Common complaints
- Excessive wait times and difficulty scheduling appointments
- Poor administrative and support staff communication/attitude
- Frustrating phone tree and navigation systems for reaching staff
- Inconsistent treatment plans and experiences across different departments
- Billing and insurance-related issues
In patients' words
"The workers have a horrible attitude as well. One of the worst phone call systems ever. Terrible patient experience."
— Yelp (July 2026)"There is no words to express for my Doctors and Nurses and medical faculty teams at GW. They are the best. I had surgery and they were so professional and great to me."
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