History of the Coalition | The George Washington University
End-Stage Renal Disease (ESRD) Treatment • Washington, DC
Ratings by platform
- Leapfrog Group (Experience of Patients Undergoing Elective Outpatient Surgery): 77% overall rating by patients (Top Box Score) (N/A)
- ObesityHelp.com: 3.98 out of 5 (95 ratings)
What patients say
Patients praise
- praise for surgical expertise and medical team competence
- recognition of high-quality cancer and specialty care
- appreciation for compassionate support staff interaction in some cases
- successful recovery stories for complex medical conditions
Common complaints
- reports of dismissive nursing staff
- complaints regarding privacy and dignity in ICU
- issues with responsiveness to call bells and timely pain medication administration
- instances of insensitive care toward obese patients
In patients' words
"I felt dismissed and - while not quite neglected - nearly so. And, I later found out that the nursing staff yelled patient weights to eachother."
— ObesityHelp.com User Review"It wasn’t just the doctors and nurses … even the people who came to clean my room on a daily basis, they always brought cheer with them. To go to the hospital and be treated that way was just awesome."
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