MRI Imaging Facility Washington
Diagnostic Imaging • Washington, PA
Ratings by platform
- Birdeye (MedStar Health: Radiology at Lafayette Centre): 4.6 out of 5 stars (793 reviews)
- Birdeye (Washington Radiology Chevy Chase): 3.3 out of 5 stars (238 reviews)
- Birdeye (Washington Radiology Bethesda): 3.6 out of 5 stars (34 reviews)
What patients say
Patients praise
- Technicians often described as kind, professional, and knowledgeable during the procedure itself
- Positive experiences with specific doctors or staff members who provided clear explanations
- Some facilities praised for modern, clean, or state-of-the-art equipment and environments
- Convenient locations and accessible public transportation options for some centers
Common complaints
- Difficulty scheduling appointments and long hold times or lack of human contact when calling
- Communication failures, including unreturned messages and problems receiving reports/results
- Billing and insurance processing errors leading to collection issues
- Rude, unprofessional, or dismissive behavior from front desk staff
- Long wait times on the day of the appointment
In patients' words
"Woman at front desk was so mean, resentful and stressful that I was ready to leave before I even made it to the MRI. Felt like she was mad at me for even being there. Male tech who did the MRI was great but the front desk experience was so awful I will never come back again."
— Washington Radiology Foxhall MRI patient review"waited over two hours for an mri. when i arrived, they told me they were running an hour behind, but i received no phone call prior telling me to show up later. ... my tech was very kind and understanding which is why i give them two stars."
— GW Hospital Radiology patient review"Your MRI staff is excellent. I really appreciate how thoughtful they were."
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