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UPMC Washington Cardiovascular Care

Cardiology • Washington, PA

★★★★☆4.0/51,055 reviews across 2 platforms

Ratings by platform

  • CMS HCAHPS Patient Survey via Momentary Labs: 4/5 (736 reviews)
  • UPMC ProviderMatch (319 reviews)

What patients say

Patients praise

  • Strong nurse communication, frequently rated above national averages
  • High cleanliness standards within the facility
  • Effective and positive experiences with surgical teams and pre-operative processes reported by many patients
  • Majority of patients willing to recommend the hospital to others

Common complaints

  • Reports of rude or dismissive staff behavior in triage and during overnight stays
  • Concerns regarding pain management delays during post-surgical recovery
  • Frustration with high hospital billing and insurance coverage issues

In patients' words

"I have had 3 surgeries at Washington Hospital and each time I had a positive experience. Pre-op was extremely efficient and nurses and surgical staff were cheerful and helpful."

— LocalityBiz Review

"The people are rude and stuck up who work here. I overheard two employees laughing in triage over my pain and struggle."

— Yelp Review

"I did buzz for the nurse a few times but was told 'They were busy'!! It was the longest night of pain I've ever had!!"

— LocalityBiz Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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