Cardiovascular Care - UPMC Washington
Cardiology • Washington, PA
Ratings by platform
- CMS HCAHPS Patient Survey via Momentary Labs: 4 out of 5 stars (based on 736 patient surveys) (736)
- US News Health (Cardiologists): 3 out of 5 stars (17 reviews)
- UPMC ProviderMatch: Individual provider ratings range from 4.5 to 4.9 stars (Varies by provider (e.g., 319 ratings for one provider))
What patients say
Patients praise
- Strong nurse communication, frequently rated above national averages
- High cleanliness standards within the facility
- Effective and positive experiences with surgical teams and pre-operative processes reported by many patients
- Majority of patients willing to recommend the hospital to others
Common complaints
- Reports of rude or dismissive staff behavior in triage and during overnight stays
- Concerns regarding pain management delays during post-surgical recovery
- Frustration with high hospital billing and insurance coverage issues
In patients' words
"I have had 3 surgeries at Washington Hospital and each time I had a positive experience. Pre-op was extremely efficient and nurses and surgical staff were cheerful and helpful."
— LocalityBiz Review"The people are rude and stuck up who work here. I overheard two employees laughing in triage over my pain and struggle."
— Yelp Review"I did buzz for the nurse a few times but was told 'They were busy'!! It was the longest night of pain I've ever had!!"
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