
Behavioral Health & Developmental Services
Behavioral Health • Washington, PA
Ratings by platform
- TrustBurn (Lakeland Village): 4.3 out of 5 stars (8 reviews)
What patients say
Patients praise
- Appreciation for compassionate and understanding staff
- Gratitude for essential services provided to vulnerable populations
- General satisfaction with the quality of services received by many clients
Common complaints
- Lack of adequate oversight in certain facilities
- Inconsistent or poor-quality care leading to patient safety concerns
- Systemic issues including long wait times, shortage of residential options, and difficulty navigating complex agency structures
- Reports of staff mistreatment, poor communication, and inappropriate medical or behavioral management
In patients' words
"The DD Ombuds has serious concerns with the Lake Burien Youth Transional Care Facility (Lake Burien) due to its organizaonal mismanagement, lack of regulatory oversight, widespread abuse and neglect allegaons..."
— DD Ombuds Investigation Report, 2026"Smokey Point did not monitor the effects of Cymbalta; I quickly became manic... I never saw an actual doctor at Smokey Point."
— Patient Review (Medium)"In their comments, clients express appreciation for compassionate staff and gratitude for the services they receive. They also mention that program resources don’t always keep up with growing needs and that navigating the system can be challenging."
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