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Primary CareWarwick, RI

★★★★★4.7/540 reviews across 5 platforms

Ratings by platform

  • Birdeye (Brown Health Medical Group): 4.7/5 stars (39 reviews)
  • Vitals (Dr. John F. Horan): 4.8/5 stars (N/A (Individual Provider))
  • Healthgrades (Dr. Stephen Petteruti): 4.3/5 stars (N/A (Individual Provider))
  • Healthgrades (Dr. Sohaib Siddiqui): 5.0/5 stars (1 review)
  • Vitals (Dr. Michael R. Martin): 4.5/5 stars (N/A (Individual Provider))

What patients say

Patients praise

  • Patients highly value compassionate and attentive care from individual physicians
  • Positive experiences with providers who listen thoroughly and do not rush appointments
  • Some practices maintain strong, long-term relationships with patients
  • Effectiveness of specialized programs for high-need patients (e.g., home-visit models)

Common complaints

  • Difficulty reaching offices by phone or receiving responses
  • High turnover of medical providers, leading to patient displacement
  • Frustrating or unprofessional experiences with administrative/front desk staff
  • Concerns regarding billing issues and lack of follow-up on referrals/testing

In patients' words

"Dr. Horan is a great doctor. He has treated 4 generations of our family. He is knowledgeable, kind, and easy to talk to. He listens to you. He explains things thoroughly..."

Vitals (Dr. John F. Horan)

"This is the most unprofessional practice that I have encountered ever... You have to make your own call for referrals and they send you to places that you did not ask for to begin with."

LocalityBiz (Primary Care Partners)

"By far the WORST communication I have ever had with an office... The amount of doctor turn over has been stressful to say the least."

LocalityBiz (Brown Medicine)

"Dr. Martin is the most genuine doc i have ever seen. He will sit with you until he feels you are as knowledgeable about your condition as he is. He certainly doesn't rush."

Vitals (Dr. Michael R. Martin)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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