Mercy Health — St. Joseph Warren Hospital Women's Center
OB-GYN • Warren, OH
Ratings by platform
- TrustReviewers / MedicalRecords.com: 2.7 out of 5 stars (119 reviews)
- Healthgrades: 64% Patient Experience Rating (3% lower than national average) (Not explicitly stated)
- U.S. News & World Report (Patient Experience): 3 out of 5 stars (overall satisfaction) (Not explicitly stated)
What patients say
Patients praise
- Some patients report receiving attentive and quality care during serious medical events
- Positive experiences noted by some with morning or specific staff members
- Availability of maternity care resources such as the Bump2Baby360 program
Common complaints
- Long wait times in the emergency department
- Perceived rudeness and lack of empathy from some staff members
- Concerns regarding facility cleanliness and hygiene practices
- Dissatisfaction with communication and updates from medical staff
- Billing and co-payment issues mentioned by some patients
In patients' words
"This is the worst emergency room hospital I’ve ever visited. We have been waiting for 8 hours and these doctors still have not been able to make a decision on admission or sending them home."
— BirdEye Review"I was just barely hanging onto life... I received very good, attentive care from everyone. I had disgusting physical effects from my poor health, which would have taxed the patience of a saint, but the staff cleaned me and my messes time after time with patience and charity."
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