Counseling and Mental Health Services in Warren, Ohio
Behavioral Health • Warren, OH
Ratings by platform
- Birdeye (Greentree Counseling Center): 4.9/5 (647 reviews)
- Rehab.com (Specialty Care Counseling Services): 3.6/5 (5 reviews)
- Birdeye (Oakwood Counseling Center): 3.4/5 (49 reviews)
What patients say
Patients praise
- Specific counselors are praised for being empathetic, helpful, and non-judgmental
- Some patients report life-changing, positive outcomes and feeling heard
- Welcoming and friendly reception staff at certain locations
- Convenience of location and availability of some providers
Common complaints
- Frequent scheduling issues and administrative disorganization
- Long wait times and communication failures (phone tag, unreturned calls)
- Unprofessional staff behavior and perceived lack of empathy
- Instances of counselor turnover impacting continuity of care
- Reports of difficulty with medication refills or appointment cancellations without notice
In patients' words
"I love Open Water! I highly recommend this place! I finally feel heard and at home! The staff is amazing from the doctor to the counselors to the front desk..."
— Review of Open Water Counseling and Recovery"Worst place you could go to for mental health. First time I went there I was sitting, waiting for an hour. Went up to the desk and come to find out the women downstairs never checked me in."
— Review of Valley Counseling Services"The facility itself can be a nightmare with scheduling, though. I have called to reschedule, only to to play phone tag for up to a week."
— Review of Oakwood Counseling Center, Inc.More clinics in Warren
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