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Meridian HealthCare

Behavioral Health • Warren, OH

What patients say

Patients praise

  • Specific counselors are praised for being empathetic, helpful, and non-judgmental
  • Some patients report life-changing, positive outcomes and feeling heard
  • Welcoming and friendly reception staff at certain locations
  • Convenience of location and availability of some providers

Common complaints

  • Frequent scheduling issues and administrative disorganization
  • Long wait times and communication failures (phone tag, unreturned calls)
  • Unprofessional staff behavior and perceived lack of empathy
  • Instances of counselor turnover impacting continuity of care
  • Reports of difficulty with medication refills or appointment cancellations without notice

In patients' words

"I love Open Water! I highly recommend this place! I finally feel heard and at home! The staff is amazing from the doctor to the counselors to the front desk..."

— Review of Open Water Counseling and Recovery

"Worst place you could go to for mental health. First time I went there I was sitting, waiting for an hour. Went up to the desk and come to find out the women downstairs never checked me in."

— Review of Valley Counseling Services

"The facility itself can be a nightmare with scheduling, though. I have called to reschedule, only to to play phone tag for up to a week."

— Review of Oakwood Counseling Center, Inc.

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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