
Southern Primary Care | Primary Care Doctors Macon, GA
Primary Care • Warner Robins, GA
Ratings by platform
- Birdeye (Google): 4.6/5 (858 reviews)
What patients say
Patients praise
- Prompt appointment scheduling
- Efficient and quick office visits upon arrival
- Appreciated customer service for some administrative staff
- Positive interactions with specific individual doctors/providers
Common complaints
- Unprofessional and hostile office staff
- Difficulty with prescription refills
- Perceived incompetence and lack of listening to patient concerns
- Concerns regarding lack of respect and inappropriate behavior from staff
- Difficulty reaching the clinic by phone or receiving return calls
In patients' words
"Horrible experience for both my husband and I. Getting prescriptions filled is a joke, they are incompetent and don't listen. You get NPs most of the time but keep in mind you are still charged..."
— Yelp/MapQuest review"Dr. DipenKumar Petal is a good doctor. However, the staff at the doctor's office is unprofessional and hostile."
— Healthgrades"I called on 2/2/26 and scheduled a new visit... She was amazing! She did everything possible to look for something and made it work. She was patient, very pleasant and I appreciate the great customer service."
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