Piedmont in Warner Robins, Georgia
Emergency Care • Warner Robins, GA
Ratings by platform
- Piedmont Healthcare official provider portal: Generally high, with many providers in the Warner Robins area receiving ratings of 4.7 to 5.0 out of 5 stars (Varies significantly by provider, ranging from dozens to over 1,000 ratings)
- Vitals: 4.7 out of 5 stars (8 written reviews)
- PissedConsumer: 2.8 out of 5 stars (4 reviews)
What patients say
Patients praise
- High patient satisfaction ratings for many individual providers, particularly in primary care
- Professional, thorough, and attentive bedside manner reported by many patients
- Efficient and organized office staff experiences for some patients
- Clear and helpful explanations of medical conditions and treatment plans
Common complaints
- Complex and confusing billing and coding practices
- Long emergency room wait times and delays in receiving a room
- Poor communication and customer service experiences
- Challenges with administrative processes like appointment scheduling and MyChart login
In patients' words
"Dr. Wynne is the kindest, most attentive doctor we visit. She asks tons of questions, but more importantly, she listens to your answers. That is how every doctor should treat their patients."
— Piedmont Healthcare patient survey for Dr. Brandi Michelle Wynne"Dr.Chapman is very professional, great bedside manner, very detailed in discussion of the procedure. He's quite comical... Every procedure he has done on me has greatly improved my health."
— Vitals review for Dr. Jason R. Chapman"Piedmont Healthcare has the most confusing billing system that I have ever had to deal with."
— Better Business Bureau complaint"The worst healthcare experience I’ve ever had to deal with. From the front staff that he has rude just on organized to the doctor visit was rushed didn’t seem respected didn’t answer our questions."
— WebMD review for Dr. Barry Johns (affiliated with Piedmont Macon)More clinics in Warner Robins
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