Piedmont
Emergency Care • Warner Robins, GA
Ratings by platform
- Piedmont Healthcare official provider portal: 5.0/5 (1,000 reviews)
- Vitals: 4.7/5 (8 reviews)
- PissedConsumer: 2.8/5 (4 reviews)
What patients say
Patients praise
- High patient satisfaction ratings for many individual providers, particularly in primary care
- Professional, thorough, and attentive bedside manner reported by many patients
- Efficient and organized office staff experiences for some patients
- Clear and helpful explanations of medical conditions and treatment plans
Common complaints
- Complex and confusing billing and coding practices
- Long emergency room wait times and delays in receiving a room
- Poor communication and customer service experiences
- Challenges with administrative processes like appointment scheduling and MyChart login
In patients' words
"Dr. Wynne is the kindest, most attentive doctor we visit. She asks tons of questions, but more importantly, she listens to your answers. That is how every doctor should treat their patients."
— Piedmont Healthcare patient survey for Dr. Brandi Michelle Wynne"Dr.Chapman is very professional, great bedside manner, very detailed in discussion of the procedure. He's quite comical... Every procedure he has done on me has greatly improved my health."
— Vitals review for Dr. Jason R. Chapman"Piedmont Healthcare has the most confusing billing system that I have ever had to deal with."
— Better Business Bureau complaint"The worst healthcare experience I’ve ever had to deal with. From the front staff that he has rude just on organized to the doctor visit was rushed didn’t seem respected didn’t answer our questions."
— WebMD review for Dr. Barry Johns (affiliated with Piedmont Macon)More clinics in Warner Robins
Hospitals, Clinics and Urgent Care - Robins Regional Chamber
Patients praise: Compassionate and attentive bedside manner · Thorough and knowledgeable medical care.
Primary Care at Warner Robins
Patients praise: knowledgeable and professional staff · thorough explanations of tests and diagnoses.
Advanced Medical Associates PC
Patients praise: Patient reports of improved quality of life and hormone optimization · Perception of personalized and consistent care by some providers.
Georgia Center for Plastic & Reconstructive Surgery
Patients praise: Professional and knowledgeable staff · Relaxing and clean atmosphere.
BenchMark Physical Therapy
Patients praise: Professional and knowledgeable staff · Personalized, effective treatment plans.
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