
Hospice Walnut Creek | Suncrest Hospice & Home Health
Hospice Care • Walnut Creek, CA
Ratings by platform
- hospicereport.com: 4.85/5 (aggregated across platforms) (10 reviews on Trustburn; others vary by platform)
What patients say
Patients praise
- Compassionate, kind, and professional care for patients
- Responsive communication with families
- Strong sense of teamwork and dedication among staff who interact with patients
- Patients feel treated with dignity and respect
Common complaints
- Employee reports of toxic management culture
- Employee concerns about burnout and heavy workloads
- Employee concerns about lack of appreciation for staff (especially CNAs)
- Past OSHA inspection related to workplace health complaints
In patients' words
"The staff were unbelievably compassionate, kind, and understanding throughout the entire process. The quality of care was top-notch; my father was treated with respect, dignity and love every step of the way."
— Mike T. on hospicereport.com"Toxic management. Bullies RNs. Rude in meetings."
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