Palliative Care at Walnut Creek Medical Center - Kaiser Permanente
Hospice Care • Walnut Creek, CA
Ratings by platform
- Yelp: 2.8/5 stars (383 reviews)
- Vivian Health: 4.0/5 stars (33 reviews)
- Bay Area Consumers' Checkbook: 86% overall superior rating (162 ratings)
What patients say
Patients praise
- Professional, friendly, and kind staff, including nurses and physicians
- Comprehensive, integrated care services provided under one roof
- Positive experiences with doctors being informative and willing to explain procedures and care plans
- Compassionate care noted by some patients in hospital departments
Common complaints
- Challenges with parking at the medical center
- Occasional long wait times, particularly in the emergency room during busy periods
- Some difficulties with intake processes for urgent or emergency care
In patients' words
"Her care was outstanding, especially all the nurses who were compassionate and caring."
— Yelp Review"All the nurses were very kind and helpful, which was greatly appreciated given how much pain my wife was in."
— Yelp Review"It's never fun in the ER waiting room, but once I was taken in, every effort was made to provide all the right care."
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