Northeast Medical Group Internal Medicine – Wallingford
Primary Care • Wallingford, CT
Ratings by platform
- Medical News Today: 5.0/5.0 (2 reviews for Dr. John Huang)
- Yelp (Northeast Medical Group general): 1.0/5.0 (10 reviews (group-level aggregate))
- Yelp: 3.2/5.0 (6 reviews for Walk-In Medical Center)
What patients say
Patients praise
- High clinical quality scores from CMS (Merit-based Incentive Payment System)
- Physicians praised for being attentive, caring, and efficient
- Good access to electronic records and online communication through MyChart
Common complaints
- Unprofessional, rude, or unpleasant front desk and administrative staff
- Difficulties with scheduling appointments and long hold times on the phone
- Poor communication regarding patient privacy in the lobby
- Administrative issues, such as unreturned calls and locked offices
In patients' words
"Dr Huang is a great doctor. Very attentive to messages on MyChart and in person. ... I can honestly say he is the finest, most caring, courteous Dr. I have ever had."
— Patient review of Dr. John Huang"Absolutely terrible customer service at the front desk. ... I dread going to this doctor’s office…all because your staff is extremely unprofessional, unpleasant, and down right rude!"
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