Emergency Department at Queen's North Hawai'i Community Hospital
Emergency Medicine • Waimea, HI
Ratings by platform
- Aggregated reviews: 4.1/5 (143)
- Healthgrades: 79% Patient Experience Rating
- US News & World Report: 89% of patients willing to recommend
What patients say
Patients praise
- caring and efficient emergency department staff
- effective and quick treatment for acute injuries
- thorough communication and patient-centered care reported by some patients
- supportive and friendly staff members across departments
Common complaints
- perceived lack of competence in the emergency department
- concerns regarding diagnostic accuracy and discharge decisions
- communication issues with staff regarding test results
- instances of negative experiences with specific providers
In patients' words
"The ER Doc... suggested my limb, back and abdominal pain was anxiety... [I] had a bladder & kidney infection. This ED Department is not competent."
— Aggregated review (promallu.com)"Not that you want to have to visit an ER, but this one was excellent. The staff was caring and efficient. Everyone kept us informed of what was happening and estimated timelines."
— Aggregated review (promallu.com)"I was brought into the ER on Feb 11th... I want to say thank you to the excellent ER staff and especially Nurse Mike... The care I got was excellent."
— Patient testimonial (myhospitalnow.com)More clinics in Waimea
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