Ophthalmology at Kaiser Permanente Wailuku Medical Office
Ophthalmology • Wailuku, HI
Ratings by platform
- Vitals.com (Dr. Cyril Dalmon, Ophthalmology): 4.2 out of 5 (5 ratings and reviews)
- Yelp/Apple Maps (Kaiser Permanente Wailuku Medical Office overall): 3.2 out of 5 (20 reviews)
What patients say
Patients praise
- Highly positive individual experiences with specific ophthalmologists, notably Dr. Kim Kawakami
- Reports of skilled and professional medical staff
- Comprehensive and coordinated care model within Kaiser Permanente
Common complaints
- Difficulties with phone-based appointment scheduling and communication
- Reports of long wait times or "ghosting" by some departments
- General complaints about Kaiser Permanente Hawaii's online portal and customer service support systems
In patients' words
"BEST ophthalmologist experience, so much so that I text a cousin DURING my apt to tell her she needed to schedule an eye exam with Dr.Kawakami! So GRATEFUL for her help. Im leaving with new contacts and a huge smile!"
— LocalityBiz review regarding Dr. Kim KawakamiMore clinics in Wailuku
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