Sanford Wahpeton Clinic
Dermatology • Wahpeton, ND
Ratings by platform
- Loc8NearMe, Vitals (various pages): Not explicitly summarized, though individual aggregate scores on some platforms appear positive (e.g., 4.7/5 in some contexts). (Includes 32+ comments on one platform.)
What patients say
Patients praise
- Efficiency of clinic operations and relatively short wait times for some patients.
- Professional, welcoming, and caring demeanor of many medical providers and nurses.
- High regard for specific physicians and nurses, such as Dr. Torgeson, Dr. Nyarandi, and nurse Courtney Pengilley.
- Effective, simple, and helpful COVID-19 vaccination processes.
Common complaints
- Reports of poor customer service from front desk/reception staff, including rude behavior and poor phone communication.
- Concerns regarding patient privacy and confidentiality of medical files.
- Complaints about long wait times.
- Instances of dissatisfaction with specific medical provider interactions or treatment decisions.
In patients' words
"The Sanford Wahpeton Clinic was very efficient. The staff from the front desk to the nurses and doctors made me feel welcome and at ease. Wait times were not long and I feel my concerns and questions were answered."
— LocalityBiz patient review"Great doctors but horrible customer service when you call in over the phone and major privacy concerns. Not sure your private files remain private there."
— LocalityBiz patient review"They need a new receptionist i don't feel like arguing with a grown woman when I'm trying to contact the Dr... this place has been nothing but a nightmare."
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