Ascension Providence Wound Care Center
Wound Care • Waco, TX
Ratings by platform
- Vivian Health: 3.9 out of 5 stars (42 reviews (for the hospital facility))
- ComplaintsBoard: 1.2 out of 5 stars (5 customer reviews (for the broader Ascension Health system))
What patients say
Patients praise
- Comprehensive wound care services offered including hyperbaric oxygen therapy
- Goal of preventing rehospitalization for wound-related complications
- High patient recommendation rate for the affiliated hospital (72%)
Common complaints
- Poor customer service at the broader health system level
- Delays in specialist referrals causing condition deterioration
- Administrative challenges regarding financial assistance and billing programs
In patients' words
"Examined my vascular ulcer... did 0... ulcer much worse... til I demanded some referral so she sent me to Asc Wound Care."
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