Women's Health Center - Waco Family Medicine
Maternal Fetal Medicine • Waco, TX
Ratings by platform
- Birdeye (Women's Health Center): 2.6/5 (29 reviews)
- Birdeye (Waco Family Medicine - Midwifery): 3.9/5 (37 reviews)
What patients say
Patients praise
- High appreciation for specific midwives and doctors for being supportive and thorough
- Kind and professional care from nursing and lab staff in some instances
- Patients appreciative of help with insurance and benefits applications
- Supportive experiences during labor and delivery for some patients
Common complaints
- Long wait times for appointments and while in the clinic
- Difficulties with phone communication and reaching staff
- Perceived rudeness or unfriendliness from front-desk and reception staff
- Some patients felt their concerns were dismissed or not taken seriously by providers
- Inconsistent follow-up on referrals and medical history documentation
In patients' words
"I am six weeks postpartum and couldn’t be more grateful for my experience with Girlinda Robinson as my midwife. She was absolutely amazing—10/10 recommend!"
— Birdeye patient review"The slowest doctor office I've ever dealt with, not only when I call I can never get ahold of anyone calling multiple times of waiting 5+ mins for someone to answer!!!"
— Birdeye patient review"The care was very rushed and just not … caring ? I had preeclampsia with my first and they knew my history and it didn’t seem to really make them want to monitor me a bit closer than a regular healthy pregnancy."
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