Virginia Beach VA Clinic | VA Hampton Health Care
Primary Care • Virginia Beach, VA
Ratings by platform
- Yelp: 4.3 out of 5 stars (16 reviews)
What patients say
Patients praise
- Some patients report efficient service experiences
- Accessible facilities for veterans with disabilities
- Broad range of available services including mental health and eye care
Common complaints
- Difficulties with appointment scheduling
- Dissatisfaction with customer service, particularly front desk and phone personnel
- Historical issues with patient satisfaction scores being lower than the national average (as noted in past OIG reports)
- Concerns regarding provider communication
In patients' words
"I and other patients would appreciate quarterly customer service training for front desk and phone personnel."
— Yelp review for Virginia Beach Community Based Outpatient Clinic"I saw online that this clinic got great reviews. I went there and was efficiently served."
— Yelp review for Virginia Beach Community Based Outpatient ClinicMore clinics in Virginia Beach
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