Virginia Beach (Town Center)
Physical Therapy • Virginia Beach, VA
Ratings by platform
- Real Patient Ratings (CCRM Fertility of Virginia Beach): 4.8/5.0 (184 reviews)
- Yelp/MapQuest: Generally low ratings on public platforms like Yelp for some primary care practices in the area (9 reviews mentioned for one pediatric location)
What patients say
Patients praise
- Appreciation for specific medical providers who are perceived as skilled, professional, and knowledgeable
- High satisfaction reported at specialized clinics like fertility centers, where patients feel supported and heard
- Praise for the quality of care and unhurried, friendly atmosphere at some pediatric practices
Common complaints
- Frustration with office staff, including reports of rude, unprofessional, or unresponsive front desk personnel
- Difficulties with appointment scheduling, long wait times, or failure to return calls
- Complaints regarding billing errors, insurance claim processing issues, and lack of accountability from administrative staff
- Concerns about bedside manner and perceived lack of compassion from certain individual providers
In patients' words
"This office shows poor communication, mismanagement, and no responsibility for patient billing errors."
— Review of Bon Secours Health Center at Virginia Beach"Patients consistently praise the kindness, knowledge, and professionalism... Patients feel heard, supported, and genuinely cared for throughout their fertility journey."
— Review summary for CCRM Fertility of Virginia Beach"My doctor (Salsano) is GREAT, but ever since he switched to the Bon Secours Medical Associate group, the nurses and desk staff are HORRIBLE to get seen and scheduled."
— Review of Bon Secours Medical Associates at Virginia BeachMore clinics in Virginia Beach
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