Atlantic Orthopaedic Specialists - Home
Orthopedics • Virginia Beach, VA
Ratings by platform
- Yelp (via MapQuest): 2.0/5.0 (17 reviews)
- WebMD: Not explicitly averaged; 1 individual review cited (1 review)
What patients say
Patients praise
- Highly skilled and knowledgeable surgeons and doctors
- Thorough and attentive care during examinations and treatment
- Effective surgical outcomes and pain management
- Helpful and supportive clinical staff and physical therapy department
- Willingness to work with uninsured patients on billing and payment plans
Common complaints
- Reports of rude or condescending front desk staff
- Issues with administrative disorganization (e.g., billing errors, appointment scheduling/rescheduling communication)
- Long wait times for appointments
In patients' words
"The women [at the front desk] are rude, condescending and have talked over me and other patients multiple times."
— Yelp review"I have a fractured foot and was referred to Dr. Moore, and I couldn't have asked for a better experience. He was incredibly attentive, kind, and thorough, and I never once felt rushed during my visits."
— Yelp/Customer review"Disorganized at the front desk. They didn't charge me a co-pay at my visit although I told them I owed one then sent me to collections with no contact."
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