Virden - Carlinville Area Hospital & Clinics
Primary Care Clinic/Center (Rural Health Clinic) • Virden, IL
Ratings by platform
- Healthgrades: 82% would definitely recommend (patient experience) (Not specified (page shows patient experience and ratings))
- MedicalRecords.com: 2.8 (out of 5) (12 reviews)
- Yelp: Not shown in provided snippet (but includes negative experience text) (Not specified in provided snippet)
- Illinois Hospital Report Card (HCAHPS): High-performing patient experience measures; 81% percent of patients highly satisfied (and other HCAHPS metrics shown) (Fewer than 50 completed surveys for some measures (55 eligibility shown))
- SeniorHealthDatabase.com: 2/5 Stars; 87% recommending (Not specified in provided snippet)
- Trustburn: 4.1 (11 reviews)
What patients say
Patients praise
- Would definitely recommend / patients report strong patient-experience measures (HCAHPS/Healthgrades)
- Staff considered knowledgeable/attentive and facilities described as clean/comfortable in some reviews
- New Virden clinic expanding services with same-day appointments and access to X-ray/lab/therapy (service availability)
Common complaints
- Long waits / delays in triage or receiving care
- Perceived lack of responsiveness or poor communication; providers dismissive
- Concerns about care accuracy (e.g., test results/diagnosis disagreements)
In patients' words
"“My fiance has been here for almost 3 hours now and still sitting in triage. This is a joke. … I’m filing complaints”"
— MedicalRecords.com review text"“My experience was terrible, I heard the Dr say my neck x+ rays were fine before they even came back and told me there’s nothing he can do for a pain level …”"
— Yelp review snippet"“The staff was knowledgeable and attentive… The facilities were clean and modern… I would recommend Carlinville area hospital…”"
— Trustburn review text"“Carlinville Area Hospital is a Critical Access Hospitals… Patient satisfaction is notable with 87% of patients recommending this hospital to others.”"
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