Inova Rheumatology - Tysons
Rheumatology • Vienna, VA
Ratings by platform
- Inova.org (internal facility rating): 4.5 out of 5 (based on 1565 ratings) (1565 ratings)
- Healthgrades (for Dr. Robert Chao): 4.8 out of 5 (28 reviews)
- Healthgrades (for Dr. Pragya Singh): 4.2 out of 5 (28 reviews)
What patients say
Patients praise
- Knowledgeable and professional doctors
- Excellent bedside manner and listening skills
- Thorough explanations of medical conditions and treatment options
- Personalized care and willingness to take time with patients
Common complaints
- Difficulty with administrative staff and scheduling
- Long wait times for appointments and during office visits
- Issues with phone communication and prescription refills
- Reports of poor management practices
In patients' words
"Dr. Chao was not only intelligent and professional, he was also very kind and understanding. He never hurried me thru the appt."
— Healthgrades user review for Dr. Robert Chao"The negative reviews are all correct. This office has been terrible for years and continues to be terrible. Admin staff, scheduling, practice management, all terrible."
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