Ophthalmology | Eye Doctor Surgeons | Mitchell & Morin Eye ...
Eye Care/Ophthalmology/Optometry • Vienna, VA
Ratings by platform
- mitchelleyeinstitute.com (Vienna, VA page citing patient ratings): 4.9 out of 5 (822 ratings, 590 comments)
- Yelp (Mitchell Eye Institute - Vienna, updated July 2026): Not shown in provided snippet (16 reviews)
- Vitals (Mitchell Eye Institute: Vienna, VA): Not shown in provided snippet (Not shown in provided snippet)
- Healthgrades (Mitchell Eye Institute - Bethesda): 2.0 (1 review) (1)
What patients say
Patients praise
- Thorough eye exams and personable, professional physicians
- Good outcomes/skills for cataract surgery
- Efficient/positive office experience and helpful staff (in some reviews)
Common complaints
- Staff turnover/rudeness and inconsistent service (varies by visit/call)
- Scheduling and communication issues (hard to get appointments, cancellations, phone not answered)
- Billing/administrative problems and delayed/incorrect refunds
In patients' words
"“An excellent ophthalmologist, always pleasant and informed. Her eye exams are thorough, her cataract surgery skills first rate, and office visits efficient.”"
— ratings.md profile (Mitchell & Morin Eye Institute - Vienna)"“Dr. Morin was excellent. I highly recommend her because of her professionalism and honest advise. Admin staff was helpful and accommodative…”"
— My Vision Care (Mitchell & Morin Eye Institute, Vienna)"“Even some of the current staff is ruder… This office… was much better in the past however staff turned over has been significant.”"
— My Vision Care (Mitchell & Morin Eye Institute, Vienna)"“They seem to have sold out… and now my billing is confusing at best and downright wrong at worst. I have been promised refunds that never came…”"
— Healthgrades (Mitchell Eye Institute - Bethesda) review snippetMore clinics in Vienna
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