Virginia Family Medicine - Fairfax & Vienna Family Practice
Primary Care • Vienna, VA
Ratings by platform
- Zocdoc (Virginia Family Medicine): 4.7/5 (793)
- Birdeye (Vienna Family Medicine): 3.3/5 (232)
What patients say
Patients praise
- Experienced and knowledgeable physicians
- Helpful and caring staff members identified by some patients
- Convenience of on-site services like lab work and x-rays
- Positive long-term relationships with specific doctors
Common complaints
- Reports of unprofessional or rude staff behavior
- Complaints regarding billing disputes and administrative issues
- Instances of perceived inadequate care or misdiagnoses
- Issues with communication and follow-up between providers and staff
In patients' words
"This clinic is inexperienced and unprofessional... The Virginia family medicine has the audacity to deny the care (without informing me the phone or at front desk to do at home covid test if am sick) and then send a claim to my insurance and send me bill to pay for the visit which was never established."
— LocalityBiz"They are more interested in money than healthcare. After sending a message to my provider three days ago and calling four times in the past two days, the medical supervisor at Vienna Family Medicine just called me back and told me, flat out, that they are refusing to provide medical care, unless I come in and pay for a third visit."
— Birdeye (Vienna Family Medicine)"I have been going here for about 25 years. Dr. Su Yi is my doctor, but all of them are good. They have blood lab and xray on site."
— NextdoorMore clinics in Vienna
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